Privacy policy

Last updated: 19 August 2026

1. Who we are

Furniture Craft Ltd is the controller of personal information collected through fittedwardrobe.net and in connection with our fitted-furniture services.

Company number: 13697496
Registered office for correspondence only: Oak House, Reeds Crescent, Central Park, Watford, England, WD24 4QP
Email: info.furniturecraftltd@gmail.com
Telephone: 07742 178963

The registered office is not a public showroom or customer-visit location.

2. Information we collect

Depending on how you use our website and services, we may collect your name, email address, telephone number, postcode, enquiry message, project information and technical or usage information where permitted by your cookie choices. Please do not send sensitive personal information unless specifically requested and necessary.

3. How we collect information

We collect information directly when you contact us, submit a form, request a consultation or quotation, or communicate about a project. Limited technical information may be collected automatically through essential website technologies and, with consent, analytics.

4. How and why we use information

We use information to respond to enquiries, arrange consultations, prepare quotations, provide and support fitted-furniture services, secure the website, keep required business records and comply with legal obligations. Our lawful bases may include steps before a contract, contract performance, legal obligations, legitimate interests and consent where required.

5. Cookies and analytics

Essential cookies may be used for security and core functionality. Functional, analytics or marketing technologies should remain optional and depend on the choices provided through the published website’s cookie controls.

6. Who we share information with

We do not sell personal information. Where necessary, information may be shared with website, form, communication and professional-service providers under appropriate obligations, or with authorities where disclosure is required or permitted by law.

7. How long we keep information

Information is kept only as long as needed for the purpose collected, active enquiries or projects, aftercare, accounting, tax, contractual, regulatory or legal-claims requirements. It is deleted or anonymised when no longer required.

8. Your rights

Depending on the circumstances, you may ask for access, correction, deletion, restriction or portability of personal information, object to certain processing, or withdraw consent. These rights are subject to legal exceptions. Contact info.furniturecraftltd@gmail.com to make a request.

9. Marketing

Electronic marketing is sent only where there is a lawful basis. You can opt out at any time. Service messages about an enquiry, quotation or project are not marketing.

10. Security

We use reasonable organisational and technical measures to protect personal information. No internet service is completely secure, so contact us promptly if you believe information has been compromised.

11. Children

The website and fitted-furniture services are not directed at children, and we do not knowingly collect children’s personal information through the website.

12. Changes to this policy

We may update this policy when services, technology or legal obligations change. The current version and last-updated date will be published on this page.

13. Questions and complaints

Contact Furniture Craft Ltd first using the details above. You also have the right to complain to the Information Commissioner’s Office.